Privacy Policy

App Name: AI Car Designer

1. Introduction

PHOTO LAB AL LTD. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes what information we collect and how we use, share, and safeguard it when you use the AI Car Design mobile application (the “App”). By using the App, you agree to the collection and use of information as outlined in this Privacy Policy. If you do not accept these terms, we respectfully advise that you discontinue use of the App.

OUR PRIVACY POLICY APPLIES TO ALL USERS, AND OTHERS WHO ACCESS THE APP ("USERS").

PLEASE CAREFULLY REVIEW THE FOLLOWING PRIVACY POLICY FOR INFORMATION REGARDING THE PROCESSING OF YOUR PERSONAL DATA. BY ACCESSING OR USING THE APPLICATION, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.

2. What data we collect

We collect certain technical, usage, diagnostic, and subscription information that is necessary for the operation, maintenance, and ongoing enhancement of our services. When you use AI-powered features, the photos and text prompts you provide are securely transmitted and processed solely to generate the requested content. We do not collect payment card details, and your data is not sold, used for advertising, or processed for purposes unrelated to providing the service.

2.1. Automatically Collected and Processed Data

• Device Information: We may collect the type of your device, type of operating system and its version, model and manufacturer, screen size, screen density, orientation, audio volume and battery, device memory usage, mobile carrier, network provider, network type, IP address, timestamp and duration of sessions, speed, and browser.

• Analytics and Usage Data: We use Google Firebase Analytics and related tools to collect non-personal information about how the app is used. This includes information such as device type, operating system version, general location (country or region), and in-app interactions (for example, design generation events and feature usage frequency). We do not collect direct personal identifiers such as your name, email address, or personal contact information through analytics tools. Firebase Analytics may assign an anonymous identifier to your device or app instance for statistical purposes. This information helps us understand app performance, improve features, and enhance user experience. This analytics data is anonymized and is not linked to your personal identity. For additional details regarding our service providers, please refer to Section 4: To Whom and How We Share or Disclose Data.

• Crash Logs and Diagnostics: To maintain a high-quality experience, we utilize Google Firebase Crashlytics for crash reporting and diagnostics. If the app encounters an error or crash, Crashlytics will collect relevant technical information such as device model, operating system version, and a crash trace (what went wrong in the code). These reports help us identify and fix issues. Crash reports do not include personal content from your app usage (for example, your photos or designs are not included in crash logs). Crashlytics assigns an installation ID to identify error reports from the same device, but this ID is not used to identify you personally.

• Device Permissions: Depending on your usage, the app may request certain device permissions, such as access to your photo gallery or camera (to enable you to select or capture photos for design). These permissions are strictly used for the stated purposes (selecting photos). We do not collect or scan your device for any data beyond the images you choose to use. If you grant access to your camera or photos, the images you take or select are handled as described above under User Photos and Content.

• Payment and Subscription Information: AI Car Designer offers auto-renewing subscription plans (e.g., weekly or yearly subscriptions). Purchases and subscriptions are processed through the Apple App Store. We do not collect or store your financial information (such as credit card numbers) on our servers. Payment processing is handled by Apple under their secure systems.

  To manage subscription status and validate purchases across devices, we use RevenueCat, a subscription management service provider. RevenueCat receives limited purchase-related information such as anonymous app user identifiers, product identifiers, and subscription status from the App Store. This information is used solely to manage subscriptions, validate purchases, and enable premium feature access within the app. We do not share payment card details with RevenueCat.

2.2. Data We Collect for AI Features

• What Data We Collect: When you use the AI-powered features of AI Car Designer, we process the content you choose to provide, including uploaded car photos, additional reference images, text prompts, and selected customization settings. We also process the generated images needed to deliver your requested results.

  Uploaded images may contain personal information, such as recognizable people, vehicle license plates, addresses, or other identifying details in the background. Please avoid including information that is not necessary for your requested edit, and crop or obscure sensitive details before uploading where appropriate.

• How We Collect Data: We receive this information when you select or capture an image, upload a reference image, enter a prompt, or submit customization settings through the App.

  Where device permissions are needed, we request access to your camera or photo library for the relevant functionality. We process the images you choose to submit and do not scan or upload your entire photo library.

  You may decline applicable permissions or choose not to upload content. Features that depend on that content will not work without it.

• How the Data is Used: We process your images, prompts, and customization settings to understand the requested changes, generate edited car images, and return the results to you. Your content may be transmitted to our cloud infrastructure and the AI processing providers identified in Section 4.

  We do not use uploaded content to determine vehicle ownership, identify individuals, or create biometric identification templates. Faces, license plates, and other details appearing in an image may nevertheless be processed as part of the image-editing request.

  We do not use your uploaded images, prompts, or generated results for advertising, identity profiling, or training our own AI models. We do not authorize our AI processing providers to use this content to train their models.

• Storage and Retention: User-uploaded photos are stored locally on your device and temporarily on our secure servers hosted by Amazon Web Services (AWS) for processing purposes. Photos retained on our servers are automatically deleted as soon as processing is completed and results are delivered. Copies you save to your device or export to another service remain subject to your device settings and the practices of the destination service.

• Third-Party AI Service Uses: To provide AI features, user inputs (such as images or text prompts) may be securely transmitted to third-party AI processing services. These providers process the data solely to deliver the requested functionality and do not use it for advertising or unrelated purposes. For additional details regarding our service providers, please refer to Section 4: To Whom and How We Share or Disclose Data.

You are solely responsible for ensuring that you have the necessary rights, permissions, and legal authority to upload, use, and process any content, including images of other individuals. You agree not to upload content that violates applicable laws, intellectual property rights, or privacy rights of others.

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide AI-Powered Car Editing and Design: We process your uploaded images, reference images, text prompts, and customization settings to generate the car modifications and visual results you request.

  This includes transmitting necessary inputs to our processing infrastructure and AI providers, generating the requested output, and delivering it within the App. Storage and deletion are governed by Section 6.

  We do not use this content for advertising, personal identification, biometric identification, or AI model training.

• To Provide and Improve Our Service: We process your information to enable, operate, and maintain the core functionality of the App. For example, your text prompts, design parameters, and uploaded images are transmitted and processed to generate AI-powered Car Design and deliver the generated output to you. Additionally, non-personal technical and usage data are utilized to monitor system performance, identify and resolve technical issues, and enhance the App’s functionality, stability, and overall user experience. Crash reports and diagnostic logs are also analyzed to ensure continuous service reliability and performance optimization.

• For Analytics and Product Development: We use analytics and performance monitoring tools to evaluate aggregated user interactions, feature usage, and operational metrics. This information enables us to understand service usage patterns, improve existing features, and develop new functionalities. All such analysis is conducted using aggregated and/or anonymized data and is not intended to identify individual users.

• To Ensure Security and Enforce Our Legal Obligations: We may process information to detect, prevent, and investigate fraud, security incidents, unauthorized access, violations of our Terms of Service, or other misuse of the App. This processing is necessary to protect the security, integrity, and lawful operation of our services, as well as the rights, property, and safety of our users and our organization.

4. To Whom and How We Share or Disclose Data

We share your information with third parties only as described in this Privacy Policy.

When integrating external services, we select providers that implement appropriate technical and organizational safeguards to protect personal data and require them to process information in accordance with applicable privacy standards. While we take reasonable steps to protect your information, no method of transmission to third-party services can be guaranteed to be completely secure. Accordingly, we cannot ensure absolute security once data is transmitted and are not responsible for unauthorized access or loss resulting from the actions or omissions of such third parties.

We do not rent or sell your personal data. We may share certain information—such as log data, device identifiers, or general location data—with third-party service providers that support automated data processing for the app. These providers are contractually required to process data only for the purposes of providing services to us and in accordance with applicable privacy laws.

We may engage the following third-party service providers in order to provide us with necessary infrastructure for delivery and improvement of our services:

In case you want to learn more about the services and privacy options (including opt-out), please consult the corresponding websites and privacy policies.

5. Your Consent

By using the AI Car Designer App, you acknowledge that your photos, text prompts, and design inputs will be processed as described in this Privacy Policy to provide the App’s AI-powered features. This includes the secure and temporary processing of your uploaded content on our servers or our contracted service providers solely to generate the requested outputs.

Except as described in this Privacy Policy, we do not share your personal data, uploaded images, or generated designs with third-party advertisers, data brokers, or social media platforms. Your content is used only to operate, maintain, and improve the App’s functionality.

You may choose not to provide certain data, such as photos or text prompts; however, some AI features of the App may not function properly without this information. By continuing to use the App and its AI features, you consent to the processing of your information in accordance with this Privacy Policy.

You may stop using the App at any time if you do not agree with the data practices described in this Privacy Policy.

6. Data Retention and Deletion

We retain data only for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy.

• User-Generated Content: Uploaded images, text prompts, and design inputs are temporarily stored on our secure servers solely for the duration of the processing session required to generate AI-powered outputs. These files are deleted shortly after the processed results are delivered to you. The only copies of your content that remain are those saved locally on your device.

• Analytics and Diagnostic Data: Aggregated and anonymized analytics, usage metrics, and crash reports are retained for trend analysis, product improvement, and operational monitoring. While we do not retain personal identifiers, these datasets may be periodically reviewed and purged to minimize storage and maintain compliance with data protection principles.

• Subscription and Transaction Data: Subscription status, purchase confirmations, and transaction records are retained for account management, auditing, and compliance purposes, without storing sensitive financial information.

• Support Communications: Any information you provide when contacting support, such as email correspondence, will be retained for as long as necessary to address your inquiry and maintain a record of interactions.

You may request the deletion of any personal data we hold about you at any time by contacting our support team. Verified deletion requests will be honored in accordance with applicable laws and will remove data from our systems wherever feasible, excluding anonymized or aggregated analytics that cannot be traced back to individual users.

7. Data Security

We implement a comprehensive set of administrative, technical, and physical safeguards to protect the data collected through the AI Car Designer App.

• Encryption and Secure Transmission: All data transmitted between your device and our servers, including uploaded images and text prompts, is encrypted using industry-standard protocols (e.g., HTTPS/TLS) to prevent unauthorized interception.

• Access Controls: Access to servers, databases, and storage systems is restricted to authorized personnel on a need-to-know basis. Employee and contractor access is monitored, logged, and periodically reviewed to ensure compliance with security policies.

• Secure Storage: User data is stored on secure servers with updated security measures to protect against unauthorized access, modification, or disclosure. Temporary processing files are automatically deleted after the generation of AI outputs.

• Monitoring and Auditing: We routinely monitor our systems for potential security vulnerabilities and perform audits to detect and address any unauthorized access or suspicious activity.

8. Children’s Privacy

Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that personal data has been collected from a child under 13 without verified parental consent, we will promptly delete such information. Parents or guardians who believe that their child has provided personal information may contact us, and we will take appropriate steps to remove the data. We encourage parents and guardians to supervise children’s use of mobile applications and to help protect their privacy online.

9. User Rights and Choices

We respect your rights regarding your personal data. Depending on your jurisdiction (for example, the EU, UK, California, etc.), you may have certain rights under privacy laws:

• Access and Correction: You have the right to know what personal data (if any) we hold about you. Since we do not retain much personal data, this generally applies to information you’ve explicitly provided, such as your email when contacting support. You may request a copy of this data and ask us to correct any inaccuracies.

• Deletion: You may request that we delete personal information we have collected from you. As described in the Data Retention section, we routinely delete user images and minimize stored personal data. Upon receiving a deletion request, we will search our systems for any personal data related to you (e.g., your email in support logs) and delete it, unless required to retain it for legal reasons. Non-identifiable analytics data cannot be individually deleted but does not link to your identity.

• Opt-Out of Analytics: You can prevent usage tracking by disabling analytics in the App (if available) or using device settings such as “Limit Ad Tracking.” Uninstalling the App will also stop data collection. Currently, our analytics data is non-identifiable, but you may contact us if you have concerns.

• California Residents (CCPA): We do not sell personal information. California users may still request access or deletion of their personal data under CCPA. Requests will be handled according to the law, and verification may be required. We aim to respond within legally mandated time frames (typically 30 days).

• International Data Transfers: Our servers or service providers may be located outside your country (for example, Google servers in the U.S. process analytics data). Your information may be transferred to and processed in countries where our service providers operate, in accordance with this Privacy Policy and applicable laws. Where applicable, we rely on approved legal mechanisms, such as standard contractual clauses, to ensure your data is adequately protected during cross-border transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the end of this policy and publish the revised policy here (and/or within the App). If there are material changes to how we handle your data, we will provide a prominent notice (such as an in-app alert or a notice on our website) and, if required by law, obtain your consent. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of the App after any changes to this Privacy Policy signifies your acceptance of those changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@photolab-ai.com. We will do our best to respond promptly and address your concerns.